Privacy Policy

Information We Collect

When you book an appointment or contact us, we collect the details you provide: your name, email address, phone number, the service you selected, your appointment date and time, and any notes you choose to share (for example allergies, skin sensitivities, or preferences).

If you submit a review through our website, we collect the name, review text, rating, service type, and photo you provide.

If you create an account or sign in, we receive your email address and name so you can view your bookings.

Payment Information

Payments are processed by Stripe, a third-party payment processor. Your card number, expiration date, and security code are entered on Stripe's secure checkout and are never seen or stored by us. We receive only confirmation that a payment succeeded, the amount paid, and a transaction reference.

Photos and Portfolio Images

Images of completed work shown in our gallery are published only with your permission. You may ask us to remove a photo of you at any time by emailing us, and we will remove it promptly.

How We Use Your Information

We use your information to confirm, schedule, and provide your appointment; to contact you about your booking; to process payments and deposits; to keep records of services provided; to respond to questions and reviews; and to let you know about new services or promotions where you have asked to hear from us.

Cookies and Analytics

Our website uses cookies and similar technologies that keep you signed in and help the site function. We may also collect general usage information, such as pages viewed and the type of device used, to understand how the site is used and improve it. You can control or delete cookies through your browser settings, though some features may not work without them.

How We Share Information

We do not sell your personal information. We share it only with service providers who help us run the business, such as our payment processor and website hosting provider, and only as needed for those services. We may also disclose information when required by law or to protect our rights and the safety of our clients.

How Long We Keep Information

We keep booking records and related details for as long as needed to provide services and meet legal, tax, and accounting requirements. You may request deletion of your information and we will honor it where we are not required to retain it.

Your Choices and Rights

You may request to access, correct, or delete the personal information we hold about you, and you may ask us to stop sending promotional messages. To make any of these requests, email us at the address below. We respond within a reasonable timeframe.

Children's Privacy

Our services and this website are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with information, please contact us so we can remove it.

Security

We take reasonable measures to protect your information, including using encrypted connections and reputable payment processing. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with a new effective date.